The broadcast feature allows you to send messages to your WhatsApp users. The WhatsApp broadcast process is divided into two sections: WhatsApp broadcast and WhatsApp media blocks.
How To Create A WhatsApp Media Block?
To send broadcasts, you must have your media blocks ready. However, to create the WhatsApp media blocks, follow the steps below:
Step 01: Go to Publish
Click on the Deploy Agent button and go to the WhatsApp icon.
Step 02: Create WhatsApp Media Block
Once you have clicked on the WhatsApp logo, a modal will open, showing the option for the WhatsApp media block. Click on “Create” to create your first media block.
WhatsApp media blocks are of 2 types, which are as follows:
Standard Text Only
In the Standard Text template, you can send only Text data.
NOTE: if you send audio as a media block ,it will fall under textual media.
Media & Interactive
In the Media & Interactive template, you can select Header, Body, Footer, and Buttons.
When I select the header and choose 'Type Text', I can also add a variable using the 'Add Variable' button.
When I select the header and choose 'Type Video, Image, or Document,' there is no option to add a variable using the 'Add Variable' button.
When I select the footer, I can write text inside the footer.
When I select a button and click on the "Add Buttons" Option.
There are two types of buttons.
• Call to Action
• Quick Reply
In Call to Action, have two types of buttons
• URL button.
• Phone Number.
When I select a quick reply in the type drop-down.
WhatsApp Media Block Approval:
IMPORTANT NOTE: once the media blocks have been created they will be sent to the Facebook authorities for approval. This process takes 10 to 15 hours and at times 24 hours too. However, you can view the approval status inside your dashboard too. The WhatsApp logo’s color indicates the status;
Orange defines Not Approved— media block has been requested but was not approved
Green defines approved — media block was requested and it got approved by Facebook Media
How To Send A WhatsApp Broadcast?
Once the media blocks have been approved by Facebook, all approved WhatsApp media blocks will be listed in the “Whatsapp Media Blocks”. Then go to WhatsApp broadcast:
Step 01: Select Users
You can select users in 3 possible ways; all subscribed users, upload users, or you can send user segment
Step 02: Check Out Broadcast Charges
Click on send a message, A pop-up will be shown regarding the users, tap Ok then you will receive this notification, Just make sure all the things are right and tap on Yes, send it! You can check out the charges according to your country. For reference: charges wrt country
NOTE: Botsify charges 10% of the total broadcast charges
Step 03: Send Broadcast
After filling out all the important details, make sure to double-check everything. And that’s it your broadcast is ready to be sent!
Media Block Limitation:
- The following are the 4 basic messaging media blocks limitation:
- Each WhatsApp Business Account can have up to 250 media blocks (how many is determined by your plan). That means 250 media blocks names, and each of them can have multiple language translations
- The media block name field is limited to 512 characters
- The media block content field is limited to 1024 characters
- There is no limit to the number of parameters allowed in a Message Media Block
- When you add a postback button, the other buttons must be postback too; you can add 3 buttons maximum
- You can add either one Web URL button or Phone button at a time
- You can either add a web URL and phone at a time
Processing Media Size:
The following are the sizes for each media supported for WhatsApp broadcast:
Media Size
Audio 25 MB
Document 25 MB
Image 25 MB
Video 25 MB
Broadcast Example:
The following is one of the examples of the broadcast sent:
Comments
0 comments
Please sign in to leave a comment.