A Team Member is a user who has been invited to join your agent on the Agentic Platform. Team members can access shared resources, collaborate on agents and workflows, and perform actions based on the roles and permissions assigned to them by an administrator.
The platform supports three types of roles:
- Admin: Can access the full platform.
- Editor: Can access chatbot AI, analytics, live chat, and the publish section. They can manage users too.
- Live Chat Agent: Can only access the live chat window to communicate with the audience.
STEP 01
Go to agentic.botsify.com and select an agent.
STEP 02
Enter the email address of the team member you want to assign the Admin role. The agent will then be shared with that user, granting them Admin access.
STEP 03
Add the member with the email address uroojfatimabotsify@gmail.com and assign the Editor role.”
STEP 04
Add the member with the email address testing_liveagent@yopmail.com and assign the Live Chat role.
REFERENCE IMAGE OF LIVECHAT AGENT
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