Media blocks are pre-designed tools that help speed up repetitive processes The option of designing custom media blocks is immensely helpful in making chatbots easier. Many options can be combined to create the perfect media block for your chatbot. Once you get to know how it works; it requires only a little bit of effort to make a new media block. The following are the types of media blocks:
you will learn about creating “Image Blocks”, “Video Blocks”, “File Blocks” and “Audio Blocks” Log into your account, and from the dashboard select the chatbot for which you want to create a “Button” block. Select the "Media Blocks" option from the left navigation menu.
If you don't have any previously created media blocks, you will see a “Create A Block” button that appears in the middle of the screen.
Otherwise, you will see a list of all your media blocks.
Text Message Block
Select the "Text Message" option on the top and type the message you want to send to your customers. Add Buttons as per the need of your message. Remember, you can only add up to 3 buttons in a text message.
Image Slider
You can add an image along with up to 3 buttons and conveniently continue chatting with the user.
Image Block
Just like an image slider, you add an image along with up to 3 buttons and continue your chat with the user in a convenient way.
Video Block
You can add teasers and slideshows in your video block to make your chat more interesting. Select the “Video” option that appears on the Media block page. You can add the video from your drive or can simply add the URL of the video You can directly upload the file from your folder. Just like "Text Message", "Image Slider" and "Image" you can add up to 3 buttons in this block.
Audio Block
In the Audio block, you can upload your audio files like MP3, FLAC, or WAV. Your audio file can be a short guide or anything relevant to your business. Select "Audio" from the top and upload your audio file from your folders and there you GO!
File Block
Select “File” that appears on the Media Block page. Upload your file. Your file can be some guidelines or anything that requires file format!
Media blocks are convenient for users as well as their visitors. It saves your time and helps in making a decision quickly
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